Value led product development

There are 3 big pitfalls that organisations should pay close attention to before building out digital products, but rarely do. Taking a value led approach to digital product development can help you improve customer outcomes, speed up delivery and improve ROI.

Don’t fall into the product development traps


Building a digital product has never been easier. But developing a digital product that customers value is as hard as ever.

Many clients experience the following 3 challenges when releasing new digital products in their portfolio:

‘Organisations jump straight into building a thing, without really understanding why they are building it and for whom.’

#1 I’ve built a product but nobody uses it.

We see this a lot, organisations jump straight into building a thing, without really understanding why they are building it and for whom, or if their intended user can work out how to use the product at all, we call this the build or value trap.

#2 . I designed a product and it took longer than I thought to deliver it, or we failed to deliver at all.

Again we have probably jumped straight into building a thing, without first understanding if we can deliver it within time, using the skills and technology we have available to us, this is the feasibility trap.

#3. We’ve designed or built a product but my stakeholders

don’t support it, legal don’t like it, we can't afford to build and provision it or sales say they can’t sell it.

So we have designed a product or even built it, but in some way our business is now telling  us that they simply cannot support the product at all, here we are describing the business viability trap.

‘Value led product development focuses on creating more value for customers with fewer resources.’

There is another way, use the value led approach to developing your digital products and services. Avoid falling into the build, feasibility and viability trap.

The value led approach helps you understand:

Your key audiences and what they value most

  • Your key audiences and what they value most
  • Your key stakeholders and what they value most
  • Your organisation’s strategic vision and goals and how value is delivered through your delivery teams

This helps organisations achieve the following benefits:

Improve outcomes for customers

Ensure high usage of your products and product market-fit by understanding what your customers value most and consistently delivering it.


Increase speed of delivery

Avoid delays to product delivery through understanding what stakeholders value, gaining a common understanding and working to common goals.


Improve return on investment

Define your investment in terms of value. Better outcomes quicker means improved ROI (RAROC) for your portfolio of products.


Free consultation & digital product health check report

To help you on your journey developing your digital product, we offer the following absolutely free:

  • 30 minute video consultation to discuss your product
  • Health Check report with high level assessment of areas where you can improve your product development
  • This field is for validation purposes and should be left unchanged.

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Following the value led approach helped EasyPhrase achieve product / market fit

  • Multiple validated learning tests which identified the highest converting audience based on personas
  • Achieved high click-through against social platforms averages
  • Established conversions funnel with high ROI and low Cost per result
  • Built engaged targeted list of pre-registrations users